Simless.travel Privacy Policy

Last updated: 2024-10-27

This Privacy Policy explains how Simless.travel ("we," "us," or "our"), a service operated by CASKY SARL, collects, uses, and shares information when you use our website and services.

1. Information We Collect

  • Account Information: Name, email address, password, and billing information.
  • Order Information: Data plan chosen, duration, payment details, and approximate location (IP address).
  • Usage Information: Data usage, active plans, and purchase history.
  • Device Information: Device type, operating system, and network information.
  • Website Usage Information: Pages visited, clicks, access times, and browser information.
  • Communication Information: Email correspondence and customer support inquiries.

2. How We Use Your Information

  • Provide, maintain, and improve the Services.
  • Process transactions and manage your account.
  • Communicate with you about your account and our Services.
  • Personalize your experience and offer relevant products.
  • Detect and prevent fraud and other illegal activities.
  • Comply with legal obligations.

3. Sharing Your Information

  • Our Service Providers: Companies that help us with payment processing and customer support.
  • Business Partners: Distributors and resellers.
  • Legal Authorities: When required by law.
  • In a Business Transfer: In case of a merger, acquisition, or sale of assets.

4. Your Choices

  • Access and update your information by contacting us.
  • Delete your account upon request.
  • Object to processing where applicable.
  • Opt-out of marketing emails.
  • Manage cookies through browser settings.

5. Data Security

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

6. Data Retention

We retain your information only as long as necessary for business and legal purposes.

7. Children's Privacy

Our Services are not intended for children under 18.

8. Contact Us

If you have any questions, contact us at aim@casky.io or write to:

CASKY SARL
RC: 101243
ICE: 002371582000090
Bureau 2, imm Ali B, av Cheikh Rabhi, Victor Hugo, Guéliz,
Marrakech 40000 - Morocco

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website.